For your coach to prepare a training program and a diet that suit you, we ask you for a health profile. Please read this text before you agree.
What we collect
- Height and weight, your goal, and your activity level and sports experience.
- The days you can train, where you train, and the equipment you have.
- Allergies and food intolerances.
- Medical conditions, injuries, surgeries and medications.
- Pregnancy or menopause where relevant.
How we use it
- Your coach uses it to prepare your program and diet and to follow up with you, and we use it to work out your daily calorie needs.
- We don’t use it for advertising of any kind, and we don’t sell it or share it with anyone outside the service.
Who can see it
- Your coach, only during your subscription with them. Every time they open your profile is logged.
- Authorised Flex staff, when needed to give support or settle a dispute. Every access is logged.
How we keep it
- A copy of your profile is kept each time you confirm it, so it stays clear what your coach relied on in each subscription.
- You confirm or update your profile at each subscription or renewal.
- When you delete your account, your profile is handled as explained in the privacy policy.
Your commitment
- You give true and complete information, because your coach relies on it. Hiding a medical condition or an injury may put you at risk.
- Your health profile and your coach’s advice are not a substitute for medical advice. See your doctor before you start, especially if you have a medical condition or an injury.
Withdrawing consent
You can withdraw your consent by not renewing your subscription or by deleting your account. The private-coach service can’t be provided without a health profile.
By confirming your consent, you agree to your health data being collected and used as described above.